To establish guidelines for automatic removal of older mail items in the Sent Items, Junk Folder, and Deleted Items folders. Automatic purging will maintain the client email databases, limit disk space usage, and reduce possible corruption.
This Email Purging Policy only applies to shared and reseller hosting clients. The duration of the trash expiration duration is 7 days. Email in trash will be auto purged after 7 days.
Deleted Items – 30 MB:
The items that are marked for deletion are placed in the Deleted Items folder. When the deleted folder exceeded 30MB, the oldest email will be automatically removed. These items cannot be restored easily; therefore it is critical to mark only the items that need deleting.
Junk Items – 30 MB:
Junk folder is where all your emails which been filtered as SPAM are kept. When the Junk folder exceeded 30MB, the oldest email will be automatically removed. You are advised to review your Junk folder frequently.
In order to maintain mail past the date limitations, establish automatic archiving to a specific directory on your personal computer or within another folder in your mailbox before the dates indicated above. Please contact [email protected] for assistance.
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If your existing hosting with your current provider will expire in another 6-month time, we will extend your next renewal date of Exabytes hosting plan for 6 months free!
Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 6 months (free extension)
** We will extend your hosting for up to maximum of 12 months based on the balance of your remaining months with your existing provider.
If your existing hosting with other vendors will only expire in another 15 months time, we will extend your next renewal date of Exabytes hosting plan for another 12 months only as the maximum period we can extend is 12 months.
Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 12 months (free extension)