It’s been our mission to help customers to grow their business online. We’ve invested considerable time and effort in order to provide you with the best products and services. However, if in any case our products/services do not fulfill your requirements, you can cancel within 3 days (for domains); 100 days (for hosting) and still get a full refund!
We at Exabytes strive to improve ourselves to serve you better. We greatly appreciate your valuable feedback — positive or negative — send it to us anytime at [email protected]. Thank you once again for spending your precious time to try our products and services.
The Domain Name Money-Back Guarantee is valid for 3 days only (from the date of payment). Exabytes will refund (in the form of credits) to your billing account for the next purchase. Therefore, you can use the credits for new registration/signup for any products or services from us. Refund requests made after the 3-day period is strictly not allowed.
With Exabytes 100-DAY Risk-FREE Money-Back Guarantee on All Hosting plans (for Annual Plans and Above), you can cancel your hosting and get 100% refund within 100 days from your payment date, absolutely no questions asked. Just let us know and we’ll send you a refund.
Web Hosting Plans (Annual Plan and Above) that are entitled to Exabytes 100-day Full Money-Back Guarantee are:
*Note: Customers are entitled to a refund on hosting as long as he or she has made payment for a hosting plan for 1 year or above.
Your complete Cloud, Digital and eCommerce solutions provider
Known and recognised as Southeast Asia’s leading cloud, eCommerce and digital solutions provider. Trusted by over 160,000 customers globally.
We are your one-stop point for all that you’ll need to have online presence and grow your business to greater heights online.
Always up-to-date, we are equipped with the latest products and services that is best-suited for our clients’ business performance.
We have full confidence in the products and services we offer, that ensure us with excellent client confidence and satisfaction.
If your existing hosting with your current provider will expire in another 6-month time, we will extend your next renewal date of Exabytes hosting plan for 6 months free!
Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 6 months (free extension)
** We will extend your hosting for up to maximum of 12 months based on the balance of your remaining months with your existing provider.
If your existing hosting with other vendors will only expire in another 15 months time, we will extend your next renewal date of Exabytes hosting plan for another 12 months only as the maximum period we can extend is 12 months.
Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 12 months (free extension)