Exabytes Money-Back Guarantee

Exabytes Money-Back Guarantee

100-Day Full Money-Back Guarantee

Apply For All Web Hosting Plans

Exabytes Money-Back Guarantee

It’s been our mission to help customers to grow their business online. We’ve invested considerable time and effort in order to provide you with the best products and services. However, if in any case our products/services do not fulfill your requirements, you can cancel within 3 days (for domains); 100 days (for hosting) and still get a full refund!

We at Exabytes strive to improve ourselves to serve you better. We greatly appreciate your valuable feedback — positive or negative — send it to us anytime at feedback@exabytes.sg. Thank you once again for spending your precious time to try our products and services.

Domain Money Back Guarantee

Domain Names (3 Days Money-Back Guarantee)

The Domain Name Money-Back Guarantee is valid for 3 days only (from the date of payment). Exabytes will refund (in the form of credits) to your billing account for the next purchase. Therefore, you can use the credits for new registration/signup for any products or services from us. Refund requests made after the 3-day period is strictly not allowed.

Full Money Back Guarantee web hosting

Web Hosting (100 Days Money-Back Guarantee)

With Exabytes 100-DAY Risk-FREE Money-Back Guarantee on All Hosting plans (for Annual Plans and Above), you can cancel your hosting and get 100% refund within 100 days from your payment date, absolutely no questions asked. Just let us know and we’ll send you a refund.

Web Hosting Plans (Annual Plan and Above) that are entitled to Exabytes 100-day Full Money-Back Guarantee are:

*Note: Customers are entitled to a refund on hosting as long as he or she has made payment for a hosting plan for 1 year or above.

Frequently Asked Questions

For domains, refund is in the form of credits. For hosting, refund will be in cash/credits.

We will provide refund according to the payment method you used to pay your hosting. For example, if you signed up and paid for your hosting using a credit card, we will refund to the credit card

OR you can choose to refund with credits into your billing account for the next purchase. Therefore, you can use the credits for new registration/signup for any products or services from us.

Please note that you will receive the refund in 14 days (credit card) OR 30 days (bank transfer).

Please send an email to our Billing Team at billing@exabytes.sg and we will assist to process the refund.

You may request for a refund on hosting as long as you have made payment for your hosting plan for 1 year or above.
Check here on which Web Hosting Plans (Annual Plan and Above) that are entitled to refund.

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Personal Bloggers

300% Faster Websites
300% Faster Websites
With NGINX and HTTP/2, your website can be 300% faster than any ordinary website. 
Hassle-free Blog Setup
Hassle-free Blog Setup
With our Managed WordPress Hosting, you can skip the technical work and do what you do best.
Be on the first page of Google
Be on the first page of Google
Be guided by advanced SEO tools that help you get your blog on the first page of Google.
Automatic Backup & 1-Click Restore
Automated Backup & 1-Click Restore
With our Managed WordPress Hosting, you don’t have to worry that you’ll lose your blog if something goes wrong.
Automatic WordPress Core Updates
Automatic WordPress Core Updates
With Managed WordPress Hosting, your WordPress website will be automatically updated when a core update releases.
Fully Secured Website
Fully Secured Website
With Managed WordPress Hosting, your website is protected with automated vulnerability monitoring, updating tools, anti-spam, and anti-virus support.

Recommended Packages:

WP Blogger

S$6/mo

E-Commerce Site Owners

Automated Marketing Tools
Automated Marketing Tools
A Quick and Easy way to engage your audience, promote, schedule, and publicize your content on social media effectively.
Lowest Cost
Low Transaction Cost*
We do not charge you for your sales. The only transaction cost you have to pay is your payment gateway providers.
Fully Customisable Website
Fully Customisable Website
With Managed WordPress Hosting, you can customize your E-Commerce website just the way you wanted it to be.
Fully Secured Website
Fully Secured Website
With Managed WordPress Hosting, your website is protected by automated vulnerability monitoring, updating tools, anti-spam, and anti-virus support.
300% Faster Websites
300% Faster Websites
With NGINX and HTTP/2, your website can be 300% faster than any ordinary website.
Abandoned Cart Recovery
Abandoned Cart Recovery
Maximize your conversion by automatically sending emails to visitors who did not complete their purchase on your website.

Recommended Packages:

WP Plus

S$6/mo

Startup Entrepreneurs

300% Faster Websites
300% Faster Websites
With NGINX and HTTP/2, your website can be 300% faster than any ordinary website. 
Build Your Website Easily
Build Your Website Easily
With a drag-and-drop website builder and more than 1,000 free themes of WordPress, you can create your company website easily.
Lowest Cost
Lowest Cost
Building a website is not as costly you think it is. With Managed WordPress Hosting, you can pay less while enjoying more benefits.
Grow your Brand Awareness Easily
Grow your Brand Awareness Easily
Be guided by advanced SEO tools that help you capture more online visitors to your website.
Unlimited Email Accounts
Unlimited Email Accounts
You can create branded email accounts that make your business much more professional and reliable to your potential customers.
Risk Free 100-day Money-back Guarantee
Risk-Free 100-day Money-back Guarantee
Worried that this might not be the right plan for you? Go for it Today! You can request a refund within 100 days if it does not meet your expectations.

Recommended Packages:

WP Lite

S$10/mo

Web Designers

Fully Secured Website
Fully Secured Websites
With Managed WordPress Hosting, your website is protected by automated vulnerability monitoring, updating tools, anti-spam, and anti-virus support.
300% Faster Websites
300% Faster Websites
With NGINX and HTTP/2, your website can be 300% faster than any ordinary website.
Build Your Website Easily
Build Your Website Easily
With a drag-and-drop website builder and more than 1,000 free themes of WordPress, you can create your company website easily.
Simplified WordPress Staging
Simplified WordPress Staging
Duplicate your website and build a staging environment to experiment on new plugins or adding in a custom code without risking your current website.
Automatic Backup & 1-Click Restore
Automatic Backup & 1-Click Restore
With our Managed WordPress Hosting, you don’t have to worry that you’ll lose your data if something goes wrong.
Automatic WordPress Core Updates
Automatic WordPress Core Updates
With Managed WordPress Hosting, your WordPress website will be automatically updated when a core update releases.

Recommended Packages:

WP Lite

S$10/mo