Billing Information

Exabytes Client Billing System

Exabytes Client Billing System allows you to update your profile, check your account status, billing history as well as submit your payment online.

Interbank Fund Transfer / Wire Transfer / Cash / Cheque Deposit

Bank Name
OCBC Bank

Account Name
EXABYTES NETWORK (SINGAPORE) PTE. LTD.

Account Number
588058727001

Bank Code
7339

Branch Code
588

Branch Name
Ubi branch

SWIFT Code
OCBCSGSG

For Wire Transfer payment method, please note that you may need to submit additional amount S$$30.00 per wire transfer to cover the wire transfer fee charged by bank. This is to avoid any underpayment for the balance due in the invoice. We will add back the additional amount received into your billing account. The credit can be applied into your future invoices due.

Please email us ([email protected]) the bank-in & remittance slip, or proof of online transaction (using “Print Screen” or download transaction record from the transaction page) with the Pro Forma Invoice number/domain name once payment is made. Alternatively, you may need to upload your payment proof for payment confirmations. Refer HERE for the upload guidance. Your account will not be activated until we have this confirmation.

PayNow

Account Name
Exabytes Network (Singapore) Pte Ltd

UEN No.
201014969M

What to do after Scanning the QR Code?

Step 1:
Enter your invoice number at the highlighted section.
Step 2:
Enter the exact amount shown in the invoice you received.
Step 3:
Once payment is made. Screenshot and email it to [email protected]
Step 4:
Your account will be activated after we have verified the payment.

Payment By Credit Card

To submit your payment using credit card, please follow steps below:

Log into our Client Billing System at URL below:
https://billing.exabytes.sg/mypanel/clientarea.php
Login ID = Your Email Address
*If you don’t remember what your password is, please click on “Forgot Your Password”
After login, at the bottom of main page, you should see Due Invoices.
Click on “View Invoice” next to the invoice which you wish to view or pay.
At the top right corner of your invoice, you can see your payment method listed there.
To pay with Credit Card, change to “Credit Card” and click on “Pay Now” button to submit your payment.
After you have submitted your payment successfully, you shall receive your receipt within 24 Hours.

NOTE: If You have provided Your credit or debit card information to Exabytes in the course of Your order process, OR with You credit card information/details stored in Your Exabytes’s account and having card payment as the payment method of the services/products, You authorize Exabytes to charge to Your credit or debit card for any recurring service fee in auto/direct-debit method. You must remove the card information from the account to opt-out from the automatic payment in Your Exabytes Account.

If you are paying by credit card from outside of Singapore, kindly download and complete the form here Credit Card Authorization Form (CC_Auth_Form.pdf). Enclosed with the aforementioned completed form, kindly send us an email at [email protected] together with your passport. Please specify your direct phone number which we can call to verify your identity. Credit card payment will be checked and processed within 2 business days from the date of receiving all supporting documents. Upon successful clearance of payment, service will be activated and you will be notified via email. As for payment via PayPal gateway, kindly complete the PayPal Authorization Form (PayPal-Charge-Authorization-Form.pdf) and email to us at [email protected].

Terms And Conditions

Below are the currency exchange rates if payment in different currency from invoice of:

Invoice of	Payment in
S$ 1.00	RM 3.70
S$ 1.00	USD 0.85

In your credit card/Paypal statement, it will appear as EXABYTESNET

Payment By Cheque

Please write your cheque payable to “EXABYTES NETWORK (SINGAPORE) PTE. LTD.” and include your invoice number. You may bank in to our OCBC Bank account or POS to our address as below:

Exabytes Network (Singapore) Pte. Ltd.
140 Paya Lebar Road,
#08-02 AZ @ Paya Lebar,
Singapore 409015.

Accepted Payment Methods

We accept Visa, Master Card, American Express and processed through PayPal. We also accept Cash, Cheque, Internet Banking, Direct Bank-In and Wire Transfer. Kindly send the payment slip directly to our Billing Team at [email protected].