To submit your payment using credit card, please follow steps below:

1. Log into our Client Billing System at URL below:
   https://billing.exabytes.sg/mypanel/clientarea.php
   Login ID = Your Email Address
   *If you don’t remember what your password is, please click on “Forgot Your Password”
2. After login, at the bottom of main page, you should see Due Invoices.
3. Click on “View Invoice” next to the invoice which you wish to view or pay.
4. At the top right corner of your invoice, you can see your payment method listed there.
5. To pay with Credit Card, change to “Credit Card” and click on “Pay Now” button to submit your payment.
6. After you have submitted your payment successfully, you shall receive your receipt within 24 Hours.

NOTE: If You have provided Your credit or debit card information to Exabytes in the course of Your order process, OR with You credit card information/details stored in Your Exabytes’s account and having card payment as the payment method of the services/products,  You authorize Exabytes to charge to Your credit or debit card for any recurring service fee in auto/direct-debit method. You must remove the card information from the account to opt-out from the automatic payment in Your Exabytes Account.

If you are paying by credit card from outside of Singapore, kindly download and complete the form here Credit Card Authorization Form (CC_Auth_Form.pdf). Enclosed with the aforementioned completed form, kindly send us an email at [email protected] together with your passport. Please specify your direct phone number which we can call to verify your identity. Credit card payment will be checked and processed
within 2 business days from the date of receiving all supporting documents. Upon successful clearance of payment, service will be activated and you will be notified via email.

As for payment via PayPal gateway, kindly complete the PayPal Authorization Form (PayPal-Charge-Authorization-Form.pdf) and email to us at [email protected].