Our Terms of Service have been written in order to protect our clients and ourselves to ensure we deliver a stable, reliable product and quality network. We ask that you read our policies so that you can assist us in keeping our servers and network free of abuse, which will ensure quality performance for everyone.
When you sign up for any of our services, you are agreeing to our terms of service. Although we will do our best to work with our customers in the event of a breech of policy, we will also take a firm line when necessary to protect our other customers and network.
Clients of Exabytes®, including but not limited to Virtual Account Clients, Resellers, Dedicated Server Clients, and Domain Registration Clients, are required to agree and conform to the following terms of service (TOS) and acceptable use policies. Violations of these policies may result in loss of service and/or other disciplinary action.
Our TOS includes the following categories. You can click on each individual area to be taken to the individual pages or review and click on the next button to progress through the complete TOS:
Your complete Cloud, Digital and eCommerce solutions provider
Known and recognised as Southeast Asia’s leading cloud, eCommerce and digital solutions provider. Trusted by over 160,000 customers globally.
We are your one-stop point for all that you’ll need to have online presence and grow your business to greater heights online.
Always up-to-date, we are equipped with the latest products and services that is best-suited for our clients’ business performance.
We have full confidence in the products and services we offer, that ensure us with excellent client confidence and satisfaction.
If your existing hosting with your current provider will expire in another 6-month time, we will extend your next renewal date of Exabytes hosting plan for 6 months free!
Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 6 months (free extension)
** We will extend your hosting for up to maximum of 12 months based on the balance of your remaining months with your existing provider.
If your existing hosting with other vendors will only expire in another 15 months time, we will extend your next renewal date of Exabytes hosting plan for another 12 months only as the maximum period we can extend is 12 months.
Your new hosting period with Exabytes: 12 months (new yearly hosting plan) + 12 months (free extension)