It depends. The propagation will usually takes 18-72 hours.
Yes. As long as the domain name is registered under your name.
When you transfer to Exabytes (SG), you’ll have a faster website with a better customer support team assisting you. In addition, we have been in business for more than 20 years. With this level of experience, we are confident in helping SMEs in Singapore to scale their business online.
There might be downtime for website, therefore, clients are advised to update DNS during weekends. On the other hand, your email will not be affected and you can still send and receive your emails as usual. However, some of your emails will be sent to the old server and some will be sent to our server.
At this time, we recommend you to download all your emails to your own terminals to avoid any email lost. If you need assistant, feel free to contact our support team.
Yes. You may need to make sure your settings in Microsoft Outlook is as below:
Incoming Mail Server: mail.yourdomain.com Port: 110
Outgoing Mail Server: mail.yourdomain.com Port: 584
- Exabytes Hosting Transfer Program does not include domain transfer.
- Migration service is not included in this Hosting Transfer Program. If you need migration service, please visit our Promigration Services page for more.
- Any requests for hosting refund must be made within 100 days from the signup date. Request made after this period is strictly Not allowed. (Valid for WordPress Hosting & Managed Web Hosting only)
- Transfer promotions is not entitled to the transfer from Exabytes’s sister company (Cybersite, Usonyx, Signetique)