Terms and Conditions
- All Prices are quoted in Singapore Dollar.
- This promotion is only applicable to first time customers. Renewal will be at normal price.
- You do agree to our terms of service available here.
- For enquiries, please contact us.
- Exbaytes reserves the right to amend any Terms and Conditions without prior notice.
The Most Reliable And Flexible, Premium Business Email Hosting
“Online success can depend on your ability to stay connected while you are on the go. Our Premium Business Email Hosting is an email solution designed for maximum availability. Premium Business Email Hosting is vital to your everyday business operations. Premium Business Email Hosting comes complete with a Webmail client that makes email accessible and user-friendly so you can pick up your email through your mobile device, webmail interface and email clients like Outlook, Thunderbird, Mac Mail. “
With Exabytes Premium Biz Email Hosting, it’s easy to communicate with employees, co-workers, customers, etc on most smartphones including Android, BlackBerry, iPhone, etc.
Simple And Easy
With Exabyte’s easy webmail interface, this makes it possible for our users to read / create / search / store / email as easy as ABC.
Smart And Convenient
Access your emails, contacts, tasks etc anywhere and anytime with Exabytes Premium Biz Email Hosting’s leading webmail interface that gives full functionality of a desktop client.
Your technical issues/concerns are always solved instantly, with our 24×7 professional and friendly support team who is there for you all the time even on public holidays.
How Our Webmail Client Helps You Everyday
Frequently Asked Questions
Who should sign up for EBiz Platinum?
EBiz Platinum is specially designed for business users who deal with heavy usage of emails. It is a great choice if highly reliable email is a crucial need in your business daily operation and you can’t afford to get a dedicated server.
Why should I choose EBiz Platinum as I can get email service in normal shared hosting with cheaper rate?
Shared hosting is usually very affordable due to the number of websites sharing the resources on each server. This means that if a particular email users abuse the email service (for example, mass mailing or spamming), they will obviously draw more processing power and server memory. This can lead to your email being slow to access. Compare to normal shared hosting that contains up to hundreds of domains, EBiz Platinum hosts only maximum 40 domains per server. The fewer the domains, the better the performance.
Besides providing exceptional reliability to email service, is EBiz Platinum suitable to run business-critical website or web application?
If your online business is mission critical and you want to avoid suffering any downtime or slowness, your best option is your own dedicated server. We also offer a selection of affordable dedicated servers. Click here to take a look.
Can I increase/decrease the default 1GB mailbox quota?
Yes. You can adjust the mailbox quota through domain administrator account to your own will.
Can I reduce the default maximum number of email accounts or purchase additional email accounts in EBiz Platinum Plan?
No. The default maximum number of email accounts in each plan is fixed. If you need more email accounts, you have to sign up for a higher plan.
Can I customize the Email Space and Web Space in EBiz Platinum Plan?
No. The Email Space and Web Space in each plan are fixed.
Do I need to manage the email server?
No. Our professional support team will take care of the server.
Can I do mass mailing with my EBiz Platinum account?
Despite EBiz Platinum provides highly reliable email service, it is still shared by several domains. You are absolutely recommended not to perform activities that are likely to abuse the server resources and cause service interruption to other users, such as mass mailing and spamming.
What if I have a domain I’d like to transfer instead of getting a new domain for my EBiz Platinum Plan?
You may choose to transfer existing domain name purchased elsewhere to your EBiz Platinum website while purchasing EBiz Platinum through Exabytes online order wizard.
Where are EBiz Platinum’s servers hosted at?
Our servers are hosted in Pacnet Singapore Data Center (SGCS2).
What is the cancellation and refund policy on EBiz Platinum?
We provide 100 Days Full Money Back Guarantee, with the exception of registered domain name.
Do you provide any guarantee?
Yes. We provide 100 Days Full Money Back Guarantee, 99.5% Server Uptime Guarantee and 99.9% Network Uptime Guarantee.
How long have you been in business?
We have been in the webhosting business since year 2001 and have received numerous awards and accolades in the past 8 years.
I need more than 150 email accounts. Do you provide EBiz Platinum Plan that offers higher number of email accounts?
Yes. You may click here and submit a ticket to contact our sales team.
Screenshots Of Webmail Interface
My Today Page