Post the pandemic, businesses across the global locations and more specifically businesses in Singapore are switching to the digital-first model of operating their businesses.
Despite the productivity and office collaborative tools emerging as a hot domain over a decade, the leaps and bounds of demand grown for Google Workspace, Zoho Mail CRM, and Microsoft 365 kind of productivity tools in the last two years is a quantum jump.
Knowing the demand for workplace productivity tools like Zoom, Slack, Trello and Microsoft Teams, the contention is about choosing the right fit solutions for businesses in Singapore to choose the most effective and right-fit solutions.
In the recent past, Google Workspace has revised its service offering packages, and many small businesses across the Asian countries are reassessing the best available options for productivity tools.
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While the Office 365 solution is a full-scale solution offered for individual user-level consumption and enterprise editions, Google Workspace and Zoho mail has personified their presence as operating systems for business.
Right from simple email services to scores of additional features like CRM integration, group calendar sharing, video conference set-up, etc. which are resourceful for the businesses eying at the digital front service offerings.
Following are some of the comparisons among the key features offered between the Google Workspace vs. Zoho Mail:
Earlier promoted as G suite, Google Inc. has rebranded its collaborative and productivity tool system as Google Workspace.
The key service offerings in Google Workspace are as follows:
1. Google Docs
Google Docs is one of the flagship solutions offered in Google Workspace.
Like Office 365 range of product offerings, Google Docs are a user-friendly web-based word processor and smart sheets, enabling collaboration among the workspace user group, in real-time.
Sharing, editing documents, and chatting using built-in messaging systems, are realistic outcomes in the Google workspace.
The other key advantage of Google Docs is the scope of activity trail, wherein the users can track the document editions, the user among the group who accessed or modified the doc, and the edits.
2. Google Sheets
Like Microsoft Excel, Google Workspace powered Google sheets is an intuitive and effective functional cloud-based spreadsheet platform allowing the users to access and edit files, sheets, or tables over web browsers and from remote locations.
Gmail is the other flagship offering from Google Workspace and is one of the reputed and highly used personal email servers.
The Google Workspace-powered company email services are charged per user per month basis and offer scope for seamless integration with other Google workspace offerings.
Right from the company email powered by GWS (Google workspace), the tasks can be created and shared, a calendar can be updated, and a group calendar can be accessed, create filters and notification priorities, schedule the emails for a later time and many more.
3. Google Drive
The storage solution available with Google Workspace offers considerable space available for each of the users in the group, and the scope of access for google drive is real-time.
Files stored in google drive can be accessed by the users from any of the smart devices or computers having internet connection access to the GWS.
There are scores of other Google product ranges like Google Meet, Google Calendar, and Google Spaces collaboration integral to the service offerings.
In addition, there are scores of third-party applications like Slack, Evernote, Trello, Zoom, and other add-ons for integration.
The costs for the add-ons are not included in the subscription price.
Google Workspace does not have an exclusive range of CRM systems integrated into the workspace, and the businesses must rely on the add-ons available from third-party sources for the integration of CRM systems.
Also, Google does not have the direct support of applications like expense trackers, or project management solutions.
Until recent times, the prices of Google Workspace are competitive and one of the economic pricing models in the spectrum.
But the recent revisions in the pricing models from Google Workspace can be a little heavier on the budgets for small and medium-scale businesses.
Related article: Surprising Reasons to Consider Google Workspace Tools
Zoho CRM launched as a solution in its initial days and has transformed into a full-scale business operating system.
Zoho Mail is one of the fast-growing companies and is seeing exponential growth in the customer base.
Before the pandemic scenario, the brand Zoho was gaining popularity for its range of products and services across geographical locations.
However, during the pandemic, Zoho CRM has offered its range of services basket at highly discounted prices to small businesses as business continuity support.
Quality of services, ease of integration, and the basket of service offerings from Zoho CRM have been the main attraction for millions of users.
Today, most of the start-up companies looking for a one-stop solution are considering Zoho Mail as a priority.
In Zoho, the key advantage of the service offerings is the service architecture.
The figure above represents the series of products offered under the Zoho platforms, and the growing number of users on the Zoho Mail signifies the efficacy of the services offered.
Despite Zoho not being as prominent a global player as Google Workspace, there is a uniqueness to the service offerings in Zoho offerings.
Firstly, the services in Zoho are lucid and can be used in silos or as an enterprise model.
Right from a solopreneur to a multi-national enterprise, every set of businesses can find one or the other product offering of Zoho as critical to their business operations.
Secondarily, the product offerings can be subscribed in silos for each product or as an enterprise version accessible to all product ranges.
Google Workspace offers more user-friendly solutions, but Zoho CRM has the edge in terms of service flexibility (being selected for specific products like CRM or Project, etc), and in the pricing models offered for subscription.
Reach out to Exabytes Singapore for understanding more in detail about the service offerings of Google Workspace vs. Zoho mail, and assistance for subscribing to G Suite for business or Zoho Suite.
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