Keeping loyal customers is less expensive than getting new ones.
About 97% of customers will tell others about very good or excellent customer service experiences. Nearly 70% of people would spend more money with a company that has excellent customer service. We aim to assist companies to build a digital presence and grow their online business to recover and sustain their business via digitalization.
- Session 1: How to Improve and Protect Revenue with a Proactive Support Strategy
- Session 2: The Greater Good: How the Pandemic is Sharping the Future of Customer Care
If you missed these sessions, we’ve got you covered – Watch the video recording below. Any questions, please do not hesitate to contact the event team at [email protected]