Common Questions & Resources
Am I entitled to enjoy exclusive email and phone support?
Yes, we will email a specific email address and phone number to you via email once you become our partner. Please note that our exclusive support is available 24x7x365.
I am a new client. How can I become a Gold Partner?
You can join the program anytime. Once your annual spending with Exabytes is over SGD500, you will become a Gold Partner and enjoy all the benefits. Please send an email to firstname.lastname@example.org to update your status accordingly when your annual spending with Exabytes has reached SGD500.
Is this program reserved for Exabytes existing clients only?
Anyone with an annual spending of more than SGD500 on Exabytes products can join this program.
How can I enjoy the benefits?
Upon becoming a Gold, Platinum or Titanium Partner, you are immediately entitled to enjoy lower domain pricing. For Hosting and Server, you may enjoy special prices by using the coupon code available in the welcome email.
Which coupon code shall I use when Exabytes is running a promotion on the product I need?
If the promotion offers lower rate than your current partner rate, you are encouraged to use the promotion coupon code. For domains, please proceed to sign-up as Exabytes shall reduce the sign-up fees directly on your bills.
For hosting and server, you shall see the coupon code in the welcome email. Apply the coupon code and enjoy lower rates.
However, please bear in mind that the promotion code is only for one time discount. Recurring will follow back the partner rate. With your partner coupon code, you can always enjoy the lower rate (even for recurring purchases).
Terms and Conditions
- Partners are not allowed to use both the new promo code and partner coupon code at the same time when making a purchase.
- All partners’ landing page must be reviewed and approved by Exabytes before publishing on Exabytes Accredited Partner page.