Customer experience is a top priority to businesses for the next 5 years and the reason is simple; the companies that focus on customer experience reduce churn and increase revenues – leading to higher profits! 2020 is a perfect example of how customer needs & workforce collaboration can change rapidly.
- Session 1: WhatsApp Business & Bots – The New Way Business Sell and Engage
- Session 2: The Good, The Bot, and The Customer Experience
If you missed these sessions, we’ve got you covered – Watch the video recording below. Any questions, please do not hesitate to contact the event team at [email protected]