Recently, Exabytes has received an email scam that asks for a fake domain/hosting renewal.  An example is shown below.

Now imagine one of these scam emails reaches your mailbox, and without hesitation, you respond to them – the outcome will be disastrous and irreversible.

email scam

We strongly encourage you to raise your guard, and to be extremely careful when responding to these types of scam emails, which more often than not, ask for your private information!


REMEMBER: NEVER pass your private information to anyone / any emails, unless you have verified it.

How To Avoid Falling Prey To Renewal Scams?

– You will need to check if the email is actually from the company that you purchased the services from, aliased with.

Keep the basic information of the company handy so that you can refer and check it.

  •  Identify the company logo that comes with the renewal notification.

– The basic info of the company can be duplicated.  To re-confirm, you will need to check out the logo too. Remember, you can always call or email your hosting company to verify!

  • Track the date of your last domain/hosting renewal

– Other than that, you will need to take note on the date of your last renewal for any services that you’ve purchased.  It’s important to jot it down so that you can recognize that is your renewal invoice.

  • Keep an eye on your subscription amount and frequency

– To re-confirm, do check your subscription amount and the period of your subscriptions.

Hope you find it useful. Remember, better safe than sorry!

Related article: Avoid from Domain Hijacking

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Exabytes has specialized in providing web hosting services since year 2001. Ranked No. 1 in Malaysia since 2005, we now serve over 75,000+ Customers (from individuals, students, small & medium size businesses, to government and public listed companies) in 121 countries and manage over 1000+ Servers with 100,000+ websites, 1,000,000+ email accounts.