{"id":18920,"date":"2020-10-09T09:00:42","date_gmt":"2020-10-09T01:00:42","guid":{"rendered":"https:\/\/www.exabytes.sg\/blog\/?p=18920"},"modified":"2023-03-01T16:38:16","modified_gmt":"2023-03-01T08:38:16","slug":"bounce-rate","status":"publish","type":"post","link":"https:\/\/www.exabytes.sg\/blog\/bounce-rate\/","title":{"rendered":"Identify Why Are People Leaving My Website?"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"alignnone wp-image-18924 size-full\" src=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=696%2C364&#038;ssl=1\" alt=\"\" width=\"696\" height=\"364\" srcset=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=1024%2C536&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=768%2C402&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=696%2C364&amp;ssl=1 696w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=1068%2C559&amp;ssl=1 1068w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=803%2C420&amp;ssl=1 803w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?resize=218%2C114&amp;ssl=1 218w\" sizes=\"(max-width: 696px) 100vw, 696px\" \/><\/p>\n<p>Are you wondering why people are leaving your website, and does it really matter?<\/p>\n<p dir=\"auto\" data-pm-slice=\"1 1 []\">It can be frustrating when visitors leave your site without engaging with it.<\/p>\n<p>In this article, we will address the process of this &#8220;bounce&#8221; and factors that affect it.<\/p>\n<p><span style=\"font-weight: 400;\">\u201cBounce\u201d occurs when a user visits your website and exits without further interactions within your website. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These interactions refer to clicking on the menu buttons or any call-to-action buttons. The bounce rate reflects the percentage of your visitors who &#8220;bounce&#8221; off of your site.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/support.google.com\/analytics\/answer\/1009409?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Google Analytics<\/span><\/a><span style=\"font-weight: 400;\">, it measures the percentage of single-page visits. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, a \u201cbounce\u201d is recorded when a visitor exits the same page they entered without additional action on the site.<\/span><\/p>\n<h2><strong>How do I determine my website&#8217;s effectiveness?<\/strong><\/h2>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"alignnone wp-image-18921 size-full\" src=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rates_gorocketfuel.png?resize=620%2C422&#038;ssl=1\" alt=\"\" width=\"620\" height=\"422\" srcset=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rates_gorocketfuel.png?w=620&amp;ssl=1 620w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rates_gorocketfuel.png?resize=300%2C204&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rates_gorocketfuel.png?resize=617%2C420&amp;ssl=1 617w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rates_gorocketfuel.png?resize=167%2C114&amp;ssl=1 167w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(image taken from Rocket Fuel) <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bounce rates on most websites fall between <\/span><span style=\"font-weight: 400;\">20% and 70%<\/span><span style=\"font-weight: 400;\">. Anything above 70% may be alarming, but it does not account to the overall quality of your website. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Set a baseline and use bounce rate as a reference to gauge the quality and relevancy of your webpage to your audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your website revolves around informative articles or events-related, visitors will get the information they need and exit the webpage. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The bounce rate will then gravitate towards a higher percentage. The result is justified because the user&#8217;s objectives are being met.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In contrast, visitors tend to linger around longer in an <a href=\"https:\/\/www.exabytes.sg\/blog\/top-14-reasons-why-your-ecommerce-store-is-lacking-in-revenue-generation\/\" target=\"_blank\" rel=\"noopener\">eCommerce store<\/a>. The bounce rate would also reflect on a lower scale. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, it is not a good sign if the bounce rate is on the higher spectrum as it could translate to lost sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bounce rate does not measure the duration a visitor spends within the site.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Therefore you may want to look at other metrics to evaluate the effectiveness of your website. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are wondering about how to retain your visitors and improve website traffic, you may want to consider <a href=\"https:\/\/www.exabytes.sg\/blog\/5-proven-ways-to-improve-website-conversion-rate-with-seo\/\">implementing SEO<\/a><\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h2><strong>5 Factors affecting Bounce Rate<\/strong><\/h2>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\"alignnone wp-image-18925 size-full\" src=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=696%2C364&#038;ssl=1\" alt=\"factors affecting bounce rate\" width=\"696\" height=\"364\" srcset=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=1024%2C536&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=768%2C402&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=696%2C364&amp;ssl=1 696w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=1068%2C559&amp;ssl=1 1068w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=803%2C420&amp;ssl=1 803w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-2.jpg?resize=218%2C114&amp;ssl=1 218w\" sizes=\"(max-width: 696px) 100vw, 696px\" \/><\/p>\n<h3><strong>Content<br \/>\n<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">One of the reasons for a website\u2019s bounce rate is the lack of readability. Have engaging and readable content to connect with your audience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Write in simple and shorter sentences to keep your reader\u2019s attention. There are <\/span><span style=\"font-weight: 400;\">various online editing software tools<\/span><span style=\"font-weight: 400;\"> to help you in your writing.<\/span><\/p>\n<h3><strong>Mobile-Friendly Site<br \/>\n<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Did you know that mobile accounts for almost half the web traffic worldwide? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.statista.com\/statistics\/277125\/share-of-website-traffic-coming-from-mobile-devices\/#:~:text=Share%20of%20global%20mobile%20website%20traffic%202015%2D2020&amp;text=Mobile%20accounts%20for%20approximately%20half,since%20the%20beginning%20of%202017.\" rel=\"noopener\"><span style=\"font-weight: 400;\">statistics<\/span><\/a><span style=\"font-weight: 400;\">, mobile devices generated approximately 51% of global website traffic. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This percentage will only be on an upward trend with the increasing number of smartphone users. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A well-optimized mobile website is crucial in one&#8217;s user experience. If the page fails to look good and it loads slowly on mobile devices, it will result in a high bounce rate. <\/span><\/p>\n<h3><strong>Call-to-Actions (CTAs)<br \/>\n<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">CTAs are great for goals conversion. For example, you can convert a potential lead into your client and potential business prospects into profits with CTAs. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also use CTAs to direct your visitors to other website features. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The absence of effective CTAs will drive visitors out of your site without directing them to related products and services.<\/span><\/p>\n<h3><strong>Loading Speed<\/strong><\/h3>\n<p><strong><img data-recalc-dims=\"1\" decoding=\"async\" class=\"alignnone wp-image-18928 size-full\" src=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rate_section.io_.png?resize=400%2C229&#038;ssl=1\" alt=\"\" width=\"400\" height=\"229\" srcset=\"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rate_section.io_.png?w=400&amp;ssl=1 400w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rate_section.io_.png?resize=300%2C172&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/bounce-rate_section.io_.png?resize=199%2C114&amp;ssl=1 199w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><br \/>\n<span style=\"font-weight: 400;\">(image taken from <a href=\"https:\/\/www.section.io\/blog\/page-load-time-bounce-rate\/#:~:text=For%20users%20with%20an%20average,3%20seconds%2C%20to%2013.0%25.&amp;text=For%20those%20users%20experiencing%20an,the%20bounce%20rate%20is%2032.3%25.\" target=\"_blank\" rel=\"noopener noreferrer\">Section<\/a>)<\/span><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">It is no surprise that a page&#8217;s loading speed directly impacts bounce rate. The longer a user has to wait for the page to load, the dissatisfaction level increases. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to Google findings, <\/span><a href=\"https:\/\/www.thinkwithgoogle.com\/marketing-strategies\/app-and-mobile\/page-load-time-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the probability of bounce increases by 32% as page load time goes from 1 second to 3 seconds<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The graph shows how page load speed affects user behavior <\/span><span style=\"font-weight: 400;\">\u2014<\/span><span style=\"font-weight: 400;\"> each second slower results in increasing bounce rate.<\/span><\/p>\n<h3><strong>External Links<br \/>\n<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">While external links are great to boost relevance and credibility for your website, we have to be careful with them as they can significantly increase the bounce rate. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Create a good balance between value-added information and keep your bounce rate at bay. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our pro-tip for you is whenever you include an external link, set it to \u201copen in a new window.\u201d In this way, the user will not leave your site upon redirection to another website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With all that being said, it is a good practice to do regular checks on website performance to provide a better user experience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">While bounce rate is a primary indicator of one site\u2019s effectiveness, we should also consider other metrics to gain better insights.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you wish to reduce your website bounce rate, <\/span><a href=\"https:\/\/www.exabytes.sg\/blog\/visitors-arrive-website-leave-immediately\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">there are effective tips you can consider implementing for your website<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you wondering why people are leaving your website, and does it really matter? It can be frustrating when visitors leave your site without engaging with it. In this article, we will address the process of this &#8220;bounce&#8221; and factors that affect it. \u201cBounce\u201d occurs when a user visits your website and exits without further [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":18924,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7],"tags":[356],"class_list":{"0":"post-18920","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-sharing-tips-for-success","8":"tag-bounce-rate"},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.exabytes.sg\/blog\/wp-content\/uploads\/2020\/10\/exabytes-blogpost-bounce-rate-1.jpg?fit=1200%2C628&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pbHhPQ-4Va","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/posts\/18920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/comments?post=18920"}],"version-history":[{"count":13,"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/posts\/18920\/revisions"}],"predecessor-version":[{"id":26313,"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/posts\/18920\/revisions\/26313"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/media\/18924"}],"wp:attachment":[{"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/media?parent=18920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/categories?post=18920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.exabytes.sg\/blog\/wp-json\/wp\/v2\/tags?post=18920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}